Synergic management for citizen empowerment

Abstract

This article gives an account of Synergistic Management, a management model that combines, under conditions of co-responsibility and complementarity, the management processes of local governments and organized communities, seen as viable systems. This model together with the Solidarity Networks of Community Participation became the final product of the research that took place in the twenty-one (21) municipalities of the Anzoátegui state (Venezuela) between 2010 and 2011. This research, methodologically supported by phenomenology Schutz's social system, with a cross-organizational approach, took advantage of Beer's Viable Systems Model (MSV) for the diagnosis of municipal governments and representative organized communities of the state. Different actors were consulted, some in positions of power, other officials from local governments, and most of them community leaders, or simple mourners of the management of local governments, triangulating the results obtained with sources of secondary origin. It is intended that from the application of this model a new governance is built, in accordance with the precepts contained in the New Public Management, so that the old socio-political matrix can be replaced by another that harmonizes the relations between the State and the organized civil society.